Support & FAQ

What is Inventory QR App?

Inventory QR App is a comprehensive inventory management solution that helps you organize, track, and manage your items using QR codes. It allows you to create digital inventories for homes, offices, storage units, and more.

How do I get started?

1. Create your first home/location
2. Add rooms to organize your space
3. Add items with details like name, description, quantity, and expiry dates
4. Generate QR codes for easy item identification
5. Use the search feature to quickly find items

Can I use this app offline?

Yes! The app works completely offline. All your data is stored locally on your device. iCloud sync is available for users to backup and sync data across devices.

What information can I store for each item?

For each item, you can store:

• Name and description
• Quantity and type
• Category and brand
• Model number
• Expiry date
• Notes and photos
• Location and room
• Purchase date and price

How do QR codes work in this app?

Each item gets a unique QR code that contains all its information including location details. You can:

• Generate QR codes for items
• Scan QR codes to quickly view item details
• Print QR codes and attach them to physical items
• Use QR codes for quick inventory checks
• QR codes include the item's location (home, room) for easy identification
• When scanning, you'll see exactly where the item is located

Can I add photos to my items?

Yes! You can add multiple photos to each item. This is especially useful for:

• Identifying items visually
• Documenting item condition
• Creating visual inventories
• Insurance purposes

How does the search feature work?

The search feature searches across:

• Item names and descriptions
• Categories and brands
• Room and location names
• Notes and tags

You can also filter by category, location, or expiry date.

How do I backup my data?

There are several ways to backup your data:

• Export data to files (JSON or ZIP format)
• Use iCloud sync
• Save exports to iCloud Drive, Dropbox, or other cloud storage
• Use the Files app to organize your backups

How do I restore my data?

To restore your data:

• Use the Import feature in Settings
• Select your backup file (JSON or ZIP)
• The app will import all your items, locations, and settings
• You can choose to merge with existing data or replace everything

What's the difference between local and iCloud storage?

Local storage: Data is stored only on your device

• Faster access
• Works offline
• No internet required

iCloud storage: Data syncs across all your devices

• Automatic backup
• Access from any device
• Real-time sync
• Requires internet connection

The app is running slowly, what should I do?

Try these steps:

• Close and reopen the app
• Restart your device
• Check if you have many photos stored
• Clear some old data if needed
• Update to the latest version

I can't find my items after importing, what happened?

Check these common issues:

• Make sure you imported the correct file
• Check if items were imported to a different location
• Try searching for the item name
• Check if the import completed successfully
• Contact support if the problem persists

QR codes aren't scanning properly

Try these solutions:

• Make sure the QR code is well-lit
• Hold the device steady
• Clean the camera lens
• Try regenerating the QR code
• Check if the QR code is damaged or faded

How do I reset the app if something goes wrong?

In Settings > Troubleshooting, you can:

• Clear local data (keeps iCloud data)
• Clear iCloud data (affects all devices)
• Reset specific features

⚠️ Warning: These actions cannot be undone!

What are the premium features?

Premium features include:

• Advanced import/export options
• Smart Lists and custom filters
• Priority support
• No ads
• Early access to new features

How do I upgrade to premium?

To upgrade:

• Go to Settings > Subscription
• Tap 'Upgrade to Pro'
• Choose your subscription plan
• Complete the purchase
• Enjoy all premium features immediately

Can I cancel my premium subscription?

Yes, you can cancel anytime:

• Go to Settings > Subscription
• Tap 'Subscription Details'
• Manage your subscription
• Cancel through App Store settings

You'll keep premium access until the end of your billing period.

Do I lose my data if I cancel premium?

No! Your data is always safe:

• All your items, locations, and settings remain
• You can still export your data
• Local features continue to work
• Only premium features are disabled

What happens to my data if I exceed free tier limits after canceling premium?

When you downgrade from premium to free:

• All your existing data is preserved
• You can continue viewing and managing all your items.