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Most questions are about QR labels, iCloud sync or Pro. Start below — if none of it fits, write to us and a human will answer.

FAQ

Frequently asked questions.

Getting started

An inventory app for the things you actually own. It organises your belongings into homes, rooms, locations and items, and lets you put a QR code on any of them so a scan takes you straight to the contents. It works for a flat, an office, a storage unit or a garage.

  1. Create your first home.
  2. Add rooms to organise the space.
  3. Add items with a name, quantity, photo and expiry date.
  4. Generate QR codes for the locations you want to scan.
  5. Use search to find anything instantly.

Homes hold rooms, rooms hold locations, and locations hold items. A location is the thing you actually put a label on — a shelf, a drawer, a crate, a freezer basket. Keep rooms broad and locations specific and you will never have to guess where something is.

No. Everything is stored on your device and synced through your own iCloud account, so there is nothing to sign up for and nothing to remember.

Yes — completely. Scanning, adding and searching all work with no connection at all, because your data lives on the device. iCloud sync is there to back it up and mirror it to your other devices when you are back online.

iOS or iPadOS 17.3 or later on iPhone and iPad, and watchOS 11.5 or later for the companion Watch app.

Yes. Codes are optional — add items by hand with a photo, quantity and tags, and generate labels later only for the places you want to scan.

Items and search

  • Name and description
  • Quantity and type
  • Category and brand
  • Model number
  • Expiry date
  • Notes and photos
  • Location and room
  • Purchase date and price

Yes — multiple photos per item. It is worth doing for anything you would need to identify visually, document the condition of, or claim on insurance.

Search covers item names and descriptions, categories and brands, room and location names, and notes and tags — all at once. You can also filter by category, location or expiry date, and save the result as a smart list.

QR labels and printing

Browser Link opens a web page that then hands off to the app, which is the most forgiving option if someone else scans your label. Direct Link opens the app straight away on a device that has it installed. Legacy is the older plain-text format, kept working for codes you printed before the change.

Generate the code, turn on the caption if you want text under it, then Save to Photos. From there print a sheet of them from Photos or drop them into any label template — sticker paper works well for crates and drawers.

That usually means the label was printed from a different location and reused. Regenerate the code from the item or location you actually want, and replace the sticker — codes are tied to the record they were created from.

Yes. On the Scan screen choose Select from Photos and pick any image containing the code.

  • Make sure the code is well lit and not in shadow.
  • Hold the device steady, about a hand's width away.
  • Clean the camera lens.
  • Check the sticker is not creased, faded or peeling.
  • If none of that helps, regenerate and reprint the code.

Sync, backup and privacy

On your device, and in your private iCloud if sync is on. There is no server of ours in the middle and no inventory data is shared with anyone. The privacy policy spells out every service the app talks to.

Check that both devices are signed into the same Apple ID, that iCloud Drive is on, and that the app has iCloud enabled in Settings. Sync also needs the app opened at least once on the second device.

  • Export your inventory to a file (JSON or ZIP).
  • Leave iCloud sync on for a continuous backup.
  • Save exports to iCloud Drive, Dropbox or any other cloud storage.
  • Use the Files app to keep your backups organised.

Use Import in Settings and pick your backup file (JSON or ZIP). The app restores your items, locations and settings, and asks whether to merge with what is already there or replace it.

Local storage keeps data only on that device — fastest, works offline, needs no connection.

iCloud storage mirrors it across all your devices — automatic backup, access anywhere, syncs as changes happen, and needs a connection to catch up.

Sign into iCloud on the new phone and open the app — your inventory restores itself. If you prefer a file, export the whole inventory first and import it after setup.

Expiry dates and reminders

You can be nudged a month, a week, two days and a day before an item expires. Turn on the intervals you want and leave the rest off.

Yes — Add to Calendar on the item screen puts the date in your own calendar. Calendar integration is a Pro feature.

Notifications need to be allowed for Inventory QR in iOS Settings, and the item needs an expiry date set. Items that have already expired stop nudging and show as Expired instead.

Pro and billing

The free tier gives you one home, up to 5 rooms in it, up to 5 locations per room, and up to 20 items per location. Scanning, generating codes, photos, expiry reminders, search and export are not limited.

Unlimited homes, rooms, locations and items, advanced iCloud sync and backup, and calendar integration for expiry dates.

Pro comes as a monthly subscription, a yearly subscription, or a one-off Lifetime purchase.

Prices are set per region by the App Store — open Settings → Subscription in the app, or the App Store listing, to see yours.

Go to Settings → Subscription, tap Upgrade to Pro, choose a plan and complete the purchase. Pro features unlock straight away.

Family Sharing availability depends on how each product is configured in the App Store. Check the purchase screen in the app — it shows whether a plan is shareable before you buy.

Subscriptions are managed by Apple — cancel any time under your Apple ID subscriptions, or via Settings → Subscription → Subscription Details in the app. You keep Pro until the end of the billing period. Refunds are requested through Apple, not through us.

No. Every item, location and setting stays exactly where it is, and you can still view, manage and export all of it. Only the Pro features switch off — you will not be able to add beyond the free limits until you upgrade again, but nothing already there is removed.

Troubleshooting

  • Close and reopen the app.
  • Restart the device.
  • Check whether you are storing a very large number of photos.
  • Clear out old data you no longer need.
  • Update to the latest version.
  • Confirm you imported the right file.
  • Check whether the items landed in a different home or room.
  • Search for an item by name rather than browsing.
  • Check the import actually finished.
  • Write to us if it still looks wrong.

Under Settings → Troubleshooting you can clear local data (keeping your iCloud copy), clear iCloud data (which affects every device), or reset individual features.

These actions cannot be undone. Export a backup first.

Use Settings → Help & Support → Send Bug Report in the app. It opens an email composer and shows you exactly what is attached — app version, iOS version and recent local logs — before anything is sent.

Watch, Siri and Android

See your counts, check what is expiring, and add an item by dictating its name and quantity. It needs watchOS 11.5 or later.

Ask how many items you have, what is expiring soon, or to find a specific item by name.

The Android app is targeted for 15 August 2026, with cross-platform syncing. Widgets and barcode scanning follow later in the year — the roadmap has the full schedule.

Still stuck? Write to us.

Bug reports get fixed fastest from Settings → Help & Support in the app. It attaches your diagnostic logs, which show what actually went wrong rather than what it looked like from the outside — that usually saves a round trip or two of questions. Feedback can be sent the same way.

Writing to us directly is just as welcome. Tell us your device, your iOS version and what you expected to happen, and add screenshots if you can — they help more than anything else.

Typical reply
Within 2 working days
Requires
iOS 17.3 or later
Apple Watch
watchOS 11.5 or later